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FREE PHOTO OF DELIVERY WITH ORDERS OVER $49! FREE BOTTLE OF CHAMPAGNE WITH ORDERS OVER $99!
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DELIVERY
INFORMATION
Delivery times
We are committed to delivering your floral orders in a timely manner. The time and date that your order is delivered is affected by the time of day your order is placed, weather conditions, and the distance from St.Petersburg.
We make our deliveries during normal business hours and later hours (9 AM to 7 PM). However, we are unable to guarantee delivery requests for a specific time or within an hourly range. Requests may be taken for either a morning or afternoon delivery, but they can not be guaranteed.
We will call the recipient first to arrange a delivery time.
If the recipient is not at home at the time of delivery, then we will:
- leave the flowers with a neighbour and attach a note to the recipient's door stating who accepted them on their behalf; and
- inform you of the situation giving you the name and apartment no. of the person who accepted the flowers on the intended recipient's behalf
We strongly advise you to give us the phone number of the recipient in order to avoid scam incidents and the corresponding expenses. If you suspect that you are being made the victim of a scam then please visit our anti-scam guide
Delivery charges
A standard delivery charge of $10 applies on all orders within the immediate St Petersburg area. For deliveries to towns outside St Petersburg the delivery charge varies from $20 to $42 depending on the distance from the city.
For deliveries outside St Petersburg please contact us before placing your order.
Order status
You may inquire about the status of an existing order by contacting customer service by e-mail at giftdeliveries@yahoo.co.uk . Please quote your order number in all correspondence. If we have any difficulties with your order, we will contact you by phone and/or e-mail.
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